HBN: Online Availability

Start by writing down what should be available, and where

A policy names one shopper destination and the products expected to reach it. Active products are included by default. Exceptions are declared rather than discovered: exclude by product, collection, tag, or vendor, and explicitly include the draft or archived products that genuinely should be selling. Draft products stay invisible to the scan until you add them, so a catalog full of unfinished records does not drown the result.

Read the path, not just the verdict

Each finding carries a rule code, a plain sentence describing what was detected, the next step, and the evidence behind it: available and on hand quantities, how many locations can fulfill online orders, the inventory behavior at zero, which catalog decision applied. The seven-step trail shows where the path held and where it stopped, and the deep links open the exact Shopify page — product, Markets, or Shipping and delivery — rather than leaving you to find it.

Two of the five statuses deserve a mention here. Configured means a static path exists, not that a checkout has been proven; a dynamic carrier quote still depends on a real address. Incomplete means Shopify did not return enough shipping evidence this time, which is a different thing from a confirmed blocker and is reported as such instead of being rounded into one.

Repair only the two things an app should own

Activating a product and publishing it to the Online Store are safe, reversible, and unambiguous, so the app can do them for you after a preflight check, then re-scan to confirm nothing else was hiding behind the first blocker. Market catalogs, inventory, locations, delivery profiles, zones, and rates are not in that category. Those findings send you to Shopify with the evidence already gathered.

Pro groups the same two supported actions into separate activation and publication batches. Each batch is previewed, every item is checked again against the current Shopify state before it runs, and the result of each product — applied, failed, or skipped — is kept. A recent batch can be rolled back if a fresh safety check still passes.

Large catalogs and interrupted scans

The scan pages through products, variants, inventory levels, locations, publications, markets, and delivery profiles while respecting Shopify's throttling, so a big catalog takes time rather than failing. Progress is acknowledged as it goes: an interrupted scan resumes instead of starting over or reporting the same finding twice. Detailed findings stay in your browser, and the app keeps only the summary and the recovery position — the results panel includes a control to clear the local copy whenever you want it gone.