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HBN: Online Availability

A Shopify product can be in stock and still unavailable to online shoppers. Follow its publication, market catalog, sellable stock, and delivery path for one destination to find the blocking setting.

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Blocked finding in Shopify Admin showing a product that is not published to Online Store, with its full availability evidence trail

Before changing a product

Diagnose the whole availability path.

HBN: Online Availability checks the linked Shopify settings behind a shopper's ability to buy: product status, publication, market catalog, inventory, online locations, and the applicable shipping configuration.

Online availability policy with a target country, product scope, exclusions, and explicit inclusions

Define what should be available

Create a policy for one destination and the products expected to reach it. Exclude deliberate POS, wholesale, seasonal, or direct-link exceptions so they do not overwhelm the useful findings.

Availability finding with evidence and the linked path from product status through shipping

Read the evidence, not only the verdict

Blocked identifies a supported cause; Needs decision asks for merchant intent; Configured does not replace a checkout quote; Incomplete means Shopify did not return enough evidence to make a claim.

Batch repair panel with separate product activation and Online Store publication previews

Limit automated repairs

The app can activate a product or publish it to the Online Store after a fresh check. Markets, inventory, locations, profiles, zones, and rates stay in Shopify Admin; interrupted scans can resume safely.

Free or Pro?

One destination, or several availability policies?

Free audits one target country. Pro compares several destinations and batches repairs.

Free — one target country

Audit the whole catalog with evidence, exclusions, CSV export, and individual activation or publication fixes, without catalog or scan limits.

Pro — several destinations

Keep up to 20 policies with separate countries and exclusions, then add previewed repair batches, records, rollback, and 30-day trends.

Product updates

Recent changes

Full release history →
  1. Improved

    More efficient admin overview

  2. Improved

    Lighter admin loading

  3. Added

    Market-aware shipping checks

App questions

Common questions about HBN: Online Availability.

Review the app’s scope, setup requirements, and plan differences before installing it on a Shopify store.

Visit Help & FAQ ↗
Why can a product with inventory still be unavailable?

Online availability depends on a chain of settings: product status, sales-channel publication, market catalog inclusion, sellable inventory at an online-fulfilling location, delivery configuration, and the destination being tested.

Does the app add storefront code?

No. HBN: Online Availability is an Admin-only diagnostic app with no theme extension or storefront code.

Does an unavailable result always mean something is broken?

No. A product might intentionally be limited to point of sale, wholesale, a different market, or another fulfillment path. The app shows the evidence so the merchant can compare it with the intended policy.

When is the Free plan enough?

Free supports a complete audit for one target country without catalog or scan limits. Pro is intended for stores that need several saved destination policies and approved batch actions.

Related notes

Browse all notes →

Using HBN: Online Availability?

An honest review helps other merchants decide whether it fits their store.

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